The Coffee Bean & Tea Leaf
Project Type
Magento to Shopify Plus Migration
Location
Los Angeles, CA
The Coffee Bean & Tea Leaf, a long-standing brick-and-mortar operation since 1963, embarked on enhancing its online presence in collaboration with EYEMAGINE to cater to its expanding online customer base more effectively. Recognizing the limitations of relying solely on third-party platforms for online sales, the company sought to improve its own online store for direct product orders, leading to the implementation of an omnichannel approach. This strategy was designed to provide seamless access to Coffee Bean & Tea Leaf products, whether shopping in-store or online. The migration from Magento to Shopify Plus was a pivotal move aimed at reducing operational costs and streamlining the online shopping experience. The integration of ReCharge for subscriptions and custom gift card functionalities addressed specific customer needs, ensuring the flexibility required for coffee and tea products, which are commonly gifted.
The strategic enhancements to Coffee Bean & Tea Leaf's online platform yielded significant results:
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3x of online sales - indicating the immediate success and return on investment from the platform migration and online strategy overhaul.
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2x conversion rate - through Integration of a user-friendly UI/UX design underscoring the importance of an intuitive online shopping experience.
Increase in average order value (AOV) by $5, achieved by empowering customers to manage their subscriptions, reflecting enhanced customer engagement and satisfaction.
Matheson
Project Type
Adobe Commerce
Location
US
Matheson Gas, a company with a long history of providing high-quality scientific gases and equipment, aimed to expand its business into the online market with a fully integrated Adobe Commerce (formerly Magento) online store featuring PIM (Product Information Management) and ERP (Enterprise Resource Planning) integration. Partnering with EYEMAGINE, they sought to build a next-generation online sales platform to cater to a diverse range of businesses across various industries. This move represented a significant step in Matheson Gas's plan to leverage digital commerce, enhancing their ability to manage and distribute new product data across multiple channels from a single source, thereby improving data integrity, access, and proper control.
Key results from this collaboration include:
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Successful Integration of PIM and ERP - By deploying a Pimcore PIM system, Matheson Gas was able to streamline the import and management of product data from multiple sources into Adobe Commerce, ensuring easy data access and integrity.
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Enhanced Business to Business Features -The new online store capitalized on Adobe Commerce's B2B capabilities, allowing for the support of complex purchasing protocols through features like company accounts, sub-accounts with varying permissions, and contract-based pricing.
Improved Customer Experience and Operational Efficiency - Matheson Gas's customers now enjoy a frictionless online purchasing experience that saves time, reduces return rates, and improves operational capacity.